COVID-19 Update

24-hour helpline: (360) 715-1563

If this is an emergency, please call 911.

Due to COVID-19, our downtown location is closed to in-person services to protect the health and well-being of our clients and community. However, we are still providing the following services:

  • 24 Hour Advocacy Hotline: If you or a loved one would like to talk to an advocate, services are available 24/7 by calling 360-715-1563 or toll-free at 1-877-715-1563. We accept 711 and other relay calls. Se habla espanol. на русском говорят.
  • Phone Advocacy Appointments: Due to COVID safety precautions, we are providing services primarily over the phone. If you would like to schedule an appointment to speak with an advocate, please call our 24-hour hotline during business hours (M-F, 9-5).
  • Video Advocacy Appointments: If you prefer to work with an advocate face to face, we are now providing video advocacy appointments over Zoom. If you would like to schedule an appointment to speak with an advocate, please call our 24-hour hotline during business hours (M-F, 9-5).
  • Online Advocacy Services: You are also welcome to visit our Ask an Advocate page and have your question answered via email.
  • Ongoing Services: If you would like to work with one advocate on an ongoing basis, please call our 24-hour hotline to speak with a staff member who can help connect you with an ongoing services.
  • Support Groups: We are now providing confidential virtual support groups over Zoom:
    • New Beginnings Sexual Assault Support Group
    • Spectrum: Support Group for those in the LGBTQ+ umbrella who have experienced abuse.
    • Parenting After Violence: PAV is a support group for mothers to explore the challenges of parenting after domestic violence.
  • Mail Pick-up: For clients who pick up mail at our downtown office, mail pickup is now by appointment only. Please call our 24-hour helpline (360-715-1563) during business hours (M-F, 9-5) to coordinate mail pick up with a staff member.

The primary aim of our response at DVSAS will be to do our part to help minimize community spread in an effort to help keep our vulnerable community members safe and to keep the length of pandemic impact at a minimum. This will be an evolving response as things change.  For the most up-to-date information on the COVID-19 outbreak, visit the Whatcom County Health Department’s website.

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